Ticket Receipt

Ticket Receipt Information

Email Confirmations

After successful purchase, buyers receive two emails:

1. Stripe Payment Receipt

   • Sent immediately

   • Confirms payment processing

   • Shows transaction details

1. RaffleLink Ticket Confirmation

• Contains official ticket numbers

• Automated email from RaffleLink

• May take 5-10 minutes to arrive

Ticket Confirmation Email Contents

Raffle Information

• Organization details

• Raffle name/purpose

• Draw date & time

• Permit details (if applicable)

Purchase Details

• Ticket numbers

• Number of tickets purchased

• Payment method:

  • Cash payment OR

  • Credit card payment

• Purchase amount

• Transaction date

Prize Information

• Prize descriptions

• Prize values

• Terms & conditions

Delivery Timing

• Stripe receipt: Immediate

• RaffleLink confirmation:

  • Usually within 5-10 minutes

  • May be slower for:

    • Gmail accounts

    • Hotmail accounts

    • Yahoo accounts

Missing Confirmation?

If ticket confirmation not received:

1. Check spam/junk folders

2. Wait 10 minutes

3. If still missing:

   • Email [email protected]

   • Request ticket confirmation redelivery

   • Include purchase details

Note: As long as payment is confirmed via Stripe receipt, tickets are secured in the system even if confirmation email is delayed.