# Changing Your Raffle URL

### Overview

The nominated raffle name serves as the suffix of your raffle's URL (e.g., rafflelink.com.au/`myrafflesuffix`). This can be modified before your raffle becomes active.

### Important Considerations

* Changes must be made **before** the raffle is active to prevent broken links
* Your new URL suffix must be unique across all rafflelink.com.au raffles
* Requirements for the new suffix:
  * Maximum 20 characters
  * All lowercase letters
  * No spaces
  * Must be unique

<figure><img src="/files/yt6hVWdnrOmuTxvgJvGZ" alt=""><figcaption></figcaption></figure>

### Change Process

1. Navigate to the Edit Raffle tab
2. Locate the Raffle Details section
3. Click the "Change Nominated Raffle Name" button
4. Enter your desired new raffle name
5. Click Submit

### After Submission

When you submit your new raffle name:

1. Your URL will update immediately
   * Old URL: rafflelink.com.au/oldname/admin
   * New URL: rafflelink.com.au/newname/admin
2. Security Updates:
   * Your login credentials will automatically reset
   * You'll receive a pop-up message with new login details
   * A confirmation email will be sent with your new credentials

<figure><img src="/files/narXRE4WBKXK4EOYXAqm" alt=""><figcaption><p>Sample of name change pop up message</p></figcaption></figure>

### Best Practices

* Copy or write down the new login details from the pop-up immediately, as the confirmation email may take several minutes to arrive
* Update all promotional materials with the new URL (QR codes, newsletters, etc.)
* Keep your new login credentials in a safe place and avoid confusion with old credentials


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.rafflelink.com.au/managing-your-raffle/setup/changing-your-raffle-url.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.