# Adding, Changing & Removing Images

### Important Notes

* **File Size Limits:**
  * Banner images: Maximum 6MB
  * All other images: Maximum 2MB
  * Supported formats: JPG, PNG & GIF
* **Image Orientation:**
  * Landscape images are strongly recommended
  * Portrait images may be compromised by the automatic shrink-to-fit function

### Banner Images

<figure><img src="/files/DnXYIHWBPlCj7g7GVxPZ" alt=""><figcaption></figcaption></figure>

* The system provides a default banner image until you change it
* Required dimensions: 1600px (W) x 500px (H)
* Don't forget to add a mobile banner (700px x 700px) - this is crucial as most sales occur via mobile browsers
* Once uploaded, banner images cannot be removed, only replaced
  * To replace it, just upload and save a new image
  * To remove banner images completely, contact [Support](https://www.rafflelink.com.au/contact/)
* PRO TIP: [use our Grab N Go Banners](/managing-your-raffle/setup/adding-changing-and-removing-images/grab-n-go-banners.md)

### Logo & Branding

* You can add your logo to appear in the bottom corners of the screen

<figure><img src="/files/qVVyW4RboXtFs9Hg4YpT" alt=""><figcaption></figcaption></figure>

* Customize heading colors and headline background colors
  * **Common Mistake:** Avoid using the same color for text and background (e.g., white text on white background or black text on black background)

<figure><img src="/files/SgMEZiNDpT70LoTyJZHm" alt=""><figcaption></figcaption></figure>

### Sponsor Logos

* Can be removed after uploading (unlike banner images)
* Add URL links to your sponsor logos
* Display: 6 logos per row
* **Pro Tip:** Create sponsor levels by using blank white squares strategically
  * Example: 2 blank squares + 2 logos + 2 blank squares to start a new row

### Prize Images

* No default images provided
* Recommended dimensions: 450px (W) x 280px (H)
* One "Choose File" button per prize
* Cannot be removed once uploaded, only replaced
* Contact support to remove completely

### Upload Process

1. Click "Choose File" to select your image
2. **Important:** Click "Save and Upload Files" at the bottom to complete the upload
3. **Best Practice:** Upload images in small batches, preview the results, then continue with the next batch to avoid potential errors

The recommended image dimensions will be displayed below each upload area for reference.


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