Privacy & Security
Secure Hosting & Data Storage
RaffleLink self-hosts web application on a server based in Victoria
All data retained and stored internally in secure environment
Data used solely for compliance record-keeping requirements
No cross-border data sharing
Server located in secured Australian data centre
Data Security Infrastructure
Secure Transaction Environment
Uses Transport Layer Security (TLS) technology
Creates encrypted environment for commerce
Establishes encrypted link between web server and browser
All data passed between server and browsers remains private
Highest industry standard used by millions of websites
Browser Compatibility
Compatible with all major browsers:
Edge
Firefox
Chrome
Safari
Other modern browsers
Security Verification
Look for security indicators:
Lock icon in browser
Green bar with "RaffleLink" near top
URL begins with 'https://' (standard pages begin with 'http://')
Server Access Controls
Secure MySQL database for ticket purchaser data
Strictly limited access to:
Server Admins
RaffleLink Admins
Raffle Client Admins (only their specific raffle data)
Virtual Server access credentials stored in secure intranet system
Protected via Firewall and TLS
Data Collection & Usage
Personal Information Collection
Only collects information reasonably necessary for:
Business activities
RaffleLink promotion/marketing
Collection methods:
Website
Phone
Social media
Online contact forms
Business meetings
Registration forms
Ticket purchases
Website Visitor Data
Collects:
IP address and browser type
Access date and time
Referring website address
Used only for measuring site section visits
Anonymous browsing supported
Credit Card Security
No credit card information stored
Unauthorized use must be reported to card provider
Secure payment gateway (Stripe) for transactions
Privacy Policy Compliance
Australian Privacy Principles Adherence
Complies with Privacy Act 1988
Open and transparent management
Supports anonymity and pseudonymity
Only collects solicited information
No sensitive information collection (race, politics, religion, etc.)
Information Usage
Primary Purpose:
Service communication
Raffle management
Transaction processing
Secondary Purpose:
Business promotion
Service updates
Client raffle promotion
Feedback collection
Platform development
Information Sharing
Information disclosed to:
Payment gateway (Stripe)
Raffle organizers/beneficiaries
Government bodies (as required)
Third-party organizations for:
Marketing
Website maintenance
Platform development
Government auditing
Data Quality & Maintenance
Accuracy Measures
Parameter-controlled system inputs
Cross-checking with public information
Internal system auditing
User update opportunities
Protection Against:
Misuse
Interference
Loss
Unauthorized access
Modification
Disclosure
User Rights & Access
Personal Information Access
Users may request access to their data
Identity verification required
Access may be refused if:
Against the law
Impacts others' privacy
Information Management
Correction requests accepted
Regular updates maintained
Reasonable steps taken for accuracy
De-identification when no longer needed
Marketing opt-out available
Source disclosure upon request
Direct Marketing
Consent required for marketing communications
Clear opt-out methods provided
Source disclosure available
Prompt compliance with opt-out requests
Security Breach Procedures
Unauthorized access must be reported
Credit card breaches reported to providers
System security regularly reviewed
Incident response protocols in place
All personal information is handled in accordance with Australian Privacy Principles and relevant legislation.
Last updated