> For the complete documentation index, see [llms.txt](https://help.rafflelink.com.au/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rafflelink.com.au/managing-your-raffle/closing-and-drawing/how-to-conduct-an-digital-draw-via-rafflelink.md).

# How to Conduct An Digital Draw via RaffleLink

### Pre-Draw Setup

#### Check Draw Type Settings

* Navigate to Edit Raffle Tab -> Ticket Count -> Draw Type
* Ensure "Digital" is selected
* [Digital draws for hybrid raffles](/getting-started/special-raffles/how-to-run-a-hybrid-raffle-paper-+-online-tickets/method-1-digital-hybrid-draw-recommended.md)

<figure><img src="https://3625998664-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfS4dwIWWmBW5ZUO6Gdqv%2Fuploads%2F8KeNIbI7rm12KHqISDEI%2Fimage.png?alt=media&amp;token=b8b1c954-aea8-4ccc-bd47-0e58d62781d2" alt=""><figcaption></figcaption></figure>

### Raffle Closure

#### Manual Closure

* Go to Draw Panel Tab
* Close raffle at chosen time
* *Important: Ensure all cash sales are properly recorded before closing the raffle to include all tickets in the draw.*

#### Automatic Closure

* Occurs at midnight on designated close date
* If not manually closed earlier

<figure><img src="https://3625998664-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfS4dwIWWmBW5ZUO6Gdqv%2Fuploads%2FpsKbGvYD4zl9Bbjs1RVV%2Fimage.png?alt=media&amp;token=45fd671d-7835-4cac-940e-7cb36d417c8d" alt=""><figcaption><p>Closing Raffle</p></figcaption></figure>

### Conducting the Draw

#### Draw Process

IMPORTANT:&#x20;

* if you are conducting a hybrid raffle (online + paper tickets), please follow our guide here.&#x20;
* You will enter in your paper tickets sold and draw the raffle
* If a PAPER TICKET is selected, you will be prompted to draw a winning paper ticket from your pool of paper tickets and enter it into our system
* Please contact and coordinate prize retrieval with the drawn paper ticket winner accordingly

<figure><img src="https://3625998664-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfS4dwIWWmBW5ZUO6Gdqv%2Fuploads%2F7g3fNCPSvoDJLAudHPqw%2Fimage.png?alt=media&amp;token=0fce230a-6ee3-438f-98a4-6db203ff38fa" alt=""><figcaption><p>Draw Button</p></figcaption></figure>

* On draw date:
  * Access Draw Panel Tab
  * Click "Draw Raffle" button
* System automatically:
  * Draws winners for all prizes
  * Displays list with:
    * Winning ticket numbers
    * Winner contact details
    * Anonymity preferences
  * Posts to your RaffleLink webpage automatically

<figure><img src="https://3625998664-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfS4dwIWWmBW5ZUO6Gdqv%2Fuploads%2FyvLFX4gi3H3kJfUj8hT1%2Fimage.png?alt=media&amp;token=fb5a9c9d-04c3-4e45-bd2d-db231f3e9c0c" alt=""><figcaption></figcaption></figure>

<figure><img src="https://3625998664-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FfS4dwIWWmBW5ZUO6Gdqv%2Fuploads%2FjqJIZMzgu2ea9Bo6Ls0e%2Fimage.png?alt=media&amp;token=8ab83b60-0893-49c9-8a05-c01e367ec775" alt=""><figcaption><p>Public RaffleLink Webpage</p></figcaption></figure>

#### Best Practices

* Do not conduct draw in front of live audience
  * Protects winner privacy
* Draw privately first
* Announce winners through preferred method:
  * Microphone announcement
  * PowerPoint reveal
  * Other presentation methods
* *Note: New dramatic winner reveal features coming soon*

### Post-Draw Actions

#### Winner Management

1. Contact all winners
2. Coordinate prize collection
3. Follow privacy preferences for announcements

#### Fund Processing

* Occurs within two business days of draw
* Process includes:
  * Net proceeds transferred to organization's bank account
  * Payment and closing confirmation emails sent


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://help.rafflelink.com.au/managing-your-raffle/closing-and-drawing/how-to-conduct-an-digital-draw-via-rafflelink.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
