How to Enter Cash Sales
Cash Sales Entry Guide
RaffleLink allows you to process cash sales for free while maintaining all the benefits of digital ticket management, including automated emails, centralized data collection, and system-automated draws.
Overview
Perfect for events like school fairs, sports days, community festivals, and fundraising events
Cash sales entry is FREE (no 5.5% service fee)
Maintains digital features like email receipts and automated draws so no physical ticket books needed
Flexible entry timing - process forms at your own pace
Two Flexible Ways to Sell
1. Mobile Sales with Devices
Perfect for active selling at events:
Equip volunteers with laptops or iPads
Process sales on the spot
Walk around events or man booths
Instant ticket confirmation
Access Levels:
Admin Access: Full control of raffle management
Ticket Seller Access:
Restricted to sales processing only
Cannot view or edit raffle details
Ideal for volunteers external to the organization
2. Paper Form Method
Ideal for busy events and flexible processing:
Distribute Cash Sales Forms (attached)
Collect completed forms with payment
Enter details at your convenience
Reduce queue times at events
Step-by-Step Cash Sales Entry
Entering a Cash Sale
Log in to your Raffle Admin account
Click the 'My Raffle' tab (visible after raffle goes Live)
Select a ticket package from the black boxes to pre-fill the form
Find and tick the cash sales checkbox (above credit card details)
Enter customer information
Submit the sale
Click your logo to reset the form for the next entry
Important Notes
Cash sales checkbox only appears when logged in as Admin or Ticket Seller
Sessions timeout after 3 hours of inactivity
If checkbox disappears, refresh page or log in again
Best practice: Process transactions in batches
Some states (NSW, QLD, VIC) do not require address collection
You can remove full address collection in the 'Common Requests' Tab if allowed
If using our Cash Sales Forms, download and print off the one without addresses
Before You Start
Test and familiarize yourself with the cash sales entry system
Practice entering cash sales
Try canceling tickets
Edit customers information if necessary (e.g., typos)
Save Admin/Ticket Seller login credentials on your devices for easy copy and pasting
Print Cash Sales Forms if using the paper method
Tracking and Reporting
Sales Monitoring
Separate views for cash and credit card sales in Sales Per Day Summary
Cash sales marked with "Cash Payment" in Receipt # column
Option to track sales by specific ticket sellers
Easy reconciliation of physical cash against system records
Important Deadlines
All cash sales must be entered BEFORE raffle closing so they are included in the draw
Process forms promptly for accurate reporting
Troubleshooting
Ensure you have good WiFi or backup internet connection (e.g. hotspot)
If cash checkbox isn't visible, verify Admin login
For session timeouts, refresh page and log in again
Make sure your devices (iPad, Laptop) are fully charged
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