How to Enter Cash Sales

Cash Sales Entry | Demo Walkthrough

Cash Sales Entry Guide

RaffleLink allows you to process cash sales for free while maintaining all the benefits of digital ticket management, including automated emails, centralized data collection, and system-automated draws.

Overview

• Perfect for events like school fairs, sports days, community festivals, and fundraising events

• Cash sales entry is FREE (no 5.5% service fee)

• Maintains digital features like email receipts and automated draws so no physical ticket books needed

• Flexible entry timing - process forms at your own pace

Two Flexible Ways to Sell

1. Mobile Sales with Devices

Perfect for active selling at events:

• Equip volunteers with laptops or iPads

• Process sales on the spot

• Walk around events or man booths

• Instant ticket confirmation

Access Levels:

• Admin Access: Full control of raffle management

• Ticket Seller Access:

  • Restricted to sales processing only

  • Cannot view or edit raffle details

  • Ideal for volunteers external to the organization

2. Paper Form Method

Ideal for busy events and flexible processing:

• Distribute Cash Sales Forms (attached)

• Collect completed forms with payment

• Reduce queue times at events

• Enter details at your convenience using our new Bulk Cash Sales Entry feature

  • Enter up to 5 cash sales simultaneously

  • Ideal for post-event processing

  • Great for transferring paper ticket sales to online system

  • Streamlined entry process

• Learn more about Bulk Cash Sales Entry

16KB

Cash-Sales Form A5.xlsx

15KB

Cash-Sales Form A5 No Address.xlsx

Step-by-Step Cash Sales Entry

Entering a Cash Sale

1. Log in to your Raffle Admin account

2. Click the 'My Raffle' tab (visible after raffle goes Live)

3. Select a ticket package from the black boxes to pre-fill the form

4. Find and tick the cash sales checkbox (above credit card details)

5. Enter customer information

6. Submit the sale

7. Click your logo to reset the form for the next entry

Important Notes

• Cash sales checkbox only appears when logged in as Admin or Ticket Seller

• Sessions timeout after 3 hours of inactivity

• If checkbox disappears, refresh page or log in again

  • Best practice: Process transactions in batches

• Some states (NSW, QLD, VIC) do not require address collection

  • You can remove full address collection in the 'Common Requests' Tab if allowed

  • If using our Cash Sales Forms, download and print off the one without addresses

Before You Start

1. Test and familiarize yourself with the cash sales entry system

   • Practice entering cash sales

   • Try canceling tickets

   • Edit customers information if necessary (e.g., typos)

2. Save Admin/Ticket Seller login credentials on your devices for easy copy and pasting

3. Print Cash Sales Forms if using the paper method

Tracking and Reporting

Sales Monitoring

• Separate views for cash and credit card sales in Sales Per Day Summary

• Cash sales marked with "Cash Payment" in Receipt # column

• Option to track sales by specific ticket sellers

• Easy reconciliation of physical cash against system records

Important Deadlines

• All cash sales must be entered BEFORE raffle closing so they are included in the draw

• Process forms promptly for accurate reporting

Troubleshooting

• Ensure you have good WiFi or backup internet connection (e.g. hotspot)

• If cash checkbox isn't visible, verify Admin login

• For session timeouts, refresh page and log in again

• Make sure your devices (iPad, Laptop) are fully charged