(NEW) Bulk Cash Sales Entry

Overview

The Bulk Cash Sales Entry feature allows you to process multiple cash ticket sales at once.

It is located in your Admin Dashboard -> Common Requests Tab

When to Use

The most common scenarios for using bulk entry are:

1. When you have collected multiple cash entry forms with customer details and payments

2. When transferring traditional paper ticket sales into the online system

3. When entering multiple cash sales collected at events

➡️ Click here to download our Cash Entry Forms

Important Considerations Before Starting

Timing & Performance

• Off-Peak Processing: For best results, process bulk entries during off-peak hours

• Processing Time: Expect longer loading times than individual ticket entry

• Page Navigation: Wait for complete processing before closing the tab

• Verification: Check Raffle Reports tab to confirm successful processing

Using the Tool

Before You Begin

1. Gather all required information for each sale:

   • First and Last Name

   • Email Address

   • Phone Number

   • State

   • Ticket Package Selection

2. Check available tickets at the top of the page

Processing Entries

1. Enter up to 5 sales at once

2. Fill all fields in each row you're using (empty rows are skipped)

3. Double-check details match your paper records

4. Click "Process Entries" to submit

5. If an error occurs, the form will prompt you to fix the error and still save all the data you have entered for you to easily resubmit

Confirming Success

When entries are processed successfully:

1. The page will refresh and a green flash message will appear showing a successful import

2. Transactions will appear in your Raffle Reports tab

3. Ticket purchasers will receive automatic email confirmations

4. All processed tickets are included in the draw (unless later canceled)

Making Changes

You can manage processed entries through the Raffle Reports tab:

• Cancel tickets if needed

• Edit ticket information

• Add addresses retrospectively

• Resend confirmation emails

Address Requirements by State

Address Collection Required

These states require you to maintain address records:

• Western Australia (WA)

• South Australia (SA)

• Australian Capital Territory (ACT)

• Tasmania (TAS)

• Northern Territory (NT)

• Victoria (VIC) - for permitted raffles only

For these states:

• Keep your paper forms/records with addresses for compliance

• Optionally enter addresses via Edit Ticket in Raffle Reports

• Maintain records for auditing purposes

Address Collection Not Required

These states don't require address collection:

• New South Wales (NSW)

• Queensland (QLD)

• Victoria (VIC) - non-permitted raffles

Best Practices

1. Process entries during off-peak hours

2. Keep original paper forms/records for your records

3. Always verify entries in Raffle Reports after processing

4. Use during quiet periods to ensure smooth processing

Troubleshooting

Common Issues

1. Page Times Out

   • Check Raffle Reports for successful processing

   • Retry during off-peak hours

2. Missing Fields

   • Form will preserve entered data

   • Complete missing fields and resubmit

3. Processing Errors

   • Check error message details

   • Verify available tickets

   • Ensure all required fields are completed

Support

For additional assistance or questions about bulk cash sales entry:

• Contact RaffleLink support

• Check the Raffle Reports tab for transaction status