## Monitoring and Managing Sales
### Real-Time Sales Tracking
Once your raffle is activated, you'll gain access to the "Raffle Reports" tab where you can monitor all sales activity in real-time.
### Sales Dashboard
The main dashboard features:
* Daily sales breakdown chart showing:
* Number of tickets sold
* Number of transactions
* Cash vs credit card sales
* Fee assistance breakdown
* Total sales revenue
### Transaction Table
Below the dashboard, you'll find a detailed transaction table that:
* Updates automatically with each new sale (cash & card)
* Shows all transactions in real-time
* Provides complete transaction details
### Ticket Confirmations & Notifications
* Confirmation emails may take 5-10 minutes to deliver
* Emails might be directed to spam/junk folders
* If the transaction appears in your table, the purchase was successful
* Can also resend the tickets confirmation email if still not delivered
* When ticket information is edited, the buyer receives a notification email
### Managing Ticket Information
#### What You Can Edit
* Email address (in case of typos)
* Phone number
* Note: Any changes trigger a notification email to the buyer for transparency
#### Name Changes & Transfers
* To transfer a ticket or change the buyer's name:
* Have the ticket buyer contact:
### Cash vs Credit Card Sales
#### Cash Sales
* Organizers can cancel cash sale tickets if needed
* Useful for:
* Removing ineligible buyer purchases
* Testing cash sale entry before events
* Managing refunds for cash transactions
#### Credit Card Sales
* All credit card sale inquiries should be directed to
* This includes refunds, disputes, or payment issues
Contact for any additional assistance with managing sales or ticket information.
