> For the complete documentation index, see [llms.txt](https://help.rafflelink.com.au/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.rafflelink.com.au/getting-started/registration-guide/raffle-structure-step-7/what-is-fee-assistance.md).

# What is Fee Assistance?

### What Is Fee Assistance?

* RaffleLink's 5.5% platform fee is normally charged to raffle organizers, not ticket buyers
* This option allows ticket buyers to voluntarily help cover this fee if they'd like to
* 100% of all fee assistance contributions go directly to your organization
* Completely voluntary for ticket buyers
* Easy way to increase your fundraising proceeds

### How It Works

#### For Organizations

* Simply check the "Offer Fee Assistance" box during raffle setup
* Adds an optional contribution step during checkout
* No risk - if buyers decline, you pay the standard fee as usual

#### For Ticket Buyers

They see four options at checkout:

1. "No Thanks" - Buyer pays ticket price only
2. "Half" - Buyer covers half the service fee
3. "All" - Buyer covers full service fee
4. "Extra" - Buyer contributes double the service fee

<figure><img src="/files/SzOwPElXyXWFI6ElMIaY" alt=""><figcaption></figcaption></figure>

### Real Numbers Example

### `On a $20 ticket purchase:` `Standard fee = $1.10 (5.5% charged to organizer)`  `Buyer contribution options:` `- No Thanks: $0` `- Half: $0.55` `- All: $1.10` `- Extra: $2.20`

### Why Enable This Option?

* **1/3 to 1/2 of buyers typically choose to contribute**
* All contributions go directly to your organization
* Reduces your platform costs
* Many supporters appreciate the option to help more
* No downside - buyers can always choose "No Thanks"

### Important Notes

* Completely optional for both organizer and buyer
* Transparent process showing exact contribution amounts
* No pressure on buyers - clear "No Thanks" option
* Simple way to increase net proceeds
* Popular with supporters who want to maximize their help


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