What is Fee Assistance?

What Is Fee Assistance?

• RaffleLink's 5.5% platform fee is normally charged to raffle organizers, not ticket buyers

• This option allows ticket buyers to voluntarily help cover this fee if they'd like to

• 100% of all fee assistance contributions go directly to your organization

• Completely voluntary for ticket buyers

• Easy way to increase your fundraising proceeds

How It Works

For Organizations

• Simply check the "Offer Fee Assistance" box during raffle setup

• Adds an optional contribution step during checkout

• No risk - if buyers decline, you pay the standard fee as usual

For Ticket Buyers

They see four options at checkout:

1. "No Thanks" - Buyer pays ticket price only

2. "Half" - Buyer covers half the service fee

3. "All" - Buyer covers full service fee

4. "Extra" - Buyer contributes double the service fee

Real Numbers Example

On a $20 ticket purchase: Standard fee = $1.10 (5.5% charged to organizer) Buyer contribution options: - No Thanks: $0 - Half: $0.55 - All: $1.10 - Extra: $2.20

Why Enable This Option?

• 1/3 to 1/2 of buyers typically choose to contribute

• All contributions go directly to your organization

• Reduces your platform costs

• Many supporters appreciate the option to help more

• No downside - buyers can always choose "No Thanks"

Important Notes

• Completely optional for both organizer and buyer

• Transparent process showing exact contribution amounts

• No pressure on buyers - clear "No Thanks" option

• Simple way to increase net proceeds

• Popular with supporters who want to maximize their help