Receiving Funds

Raffle Status Requirements

For Online Draws

• Must complete system draw

• Raffle status automatically changes to "Drawn"

For Manual Draws

• Enter winning ticket numbers in Draw Panel

• Required to change raffle status to "Drawn"

• Necessary for fund processing

Fund Processing Timeline

Standard Processing

• Within two business days of drawn status

• Remittance includes:

  • Net proceeds = gross ticket proceeds

    • Less service fees

    • Less activation fees

    • Plus 100% of service fee assistance donations

VIC and WA Raffles

• Final payment is balance after weekly installments already remitted

• Weekly payments previously disbursed as required by regulations

Documentation Access

Available Documents

• System Generated Raffle Invoice (Account tab)

• Sales Reports (Raffle Reports tab)

• Weekly Card Sales Summary Report (Account tab - if applicable)

• Draw Results email (for system-conducted draws)

Important Notes

• Documents accessible for 90 days

• After 90 days:

  • Data archived

  • Becomes inaccessible through portal

  • Must contact RaffleLink for access

Financial Considerations

Cash Sales

• Deposit directly into benefiting organization's account

• Not processed through RaffleLink

Permit Requirements

• Check if financial return needed for government

• Submit promptly to avoid delays

• May affect future permit issuance

Marketing Information

• Sales Report includes consent column

• Shows which buyers agreed to future contact

• Use for compliant future marketing

Support

• Contact available for proceeds questions

• Reference guides available:

  • How to read tax invoice

  • Understanding sales reports

• Support team ready to assist

Important: Archive deadline at 90 days - ensure all necessary documents are downloaded before archival